Designing Quality Financial Services for the Poor
Graham A N Wright
ISBN 984 05 1505 5 2000 304pp 215x136mm HB Tk.450.00 US$25.00
THIS BOOK was written as a result of repeated requests from practitioners and donor agencies in the microfinance field. It draws on the author’s research and thirteen years of practical experience in Bangladesh, Philippines and East Africa, and on the large and growing microfinance literature.
There are three sections: the first provides a provocative outline of cutting edge issues in the field of microfinance, including extensive discussion of: How much microfinance can contribute to reducing poverty, enhancing women’s status, empowering poor clients and improving the health, nutrition and education of the world’s poor; The role of savings in microfinance: for the clients, for the institutions involved and for the regulatory authorities; How to recruit, develop and maintain high quality clients; and issues around replicating established and successful microfinance models and systems.
The second section of the book provides a practical guide, with clear examples of how to design microfinance systems that deliver quality financial services to the poor. The third and final section has two case studies, detailing the action research processes undertaken to develop two very different microfinance systems, one in densely populated rural Bangladesh and the other in the remote mountains of the Philippines.
The book discusses the many problems and challenges facing microfinance, and offers experienced, down-to-earth recommendations for practitioners. While advocating the power of microfinance to contribute to poverty alleviation, the author offers a stimulating and invaluable guided tour of the issues, suggesting and illustrating how these might be addressed. The book is a must for all seriously interested in the growing field of microfinance.
Graham A N Wright is a member of the Institute of Chartered Accountants of England and Wales, and holds a Master of Arts (with Honours) degree in Economics and Psychology.
Over twelve years Graham Wright has provided technical assistance to a variety of microfinance service organisations in Bangladesh, the Philippines and throughout Africa. He helped develop, test and implement a self-sustaining rural savings and credit program for BURO, Tangail, now an influential Microfinance Institution in Bangladesh.
He is now Senior Regional Microfinance Advisor for the UNDP/DFID-funded MicroSave-Africa programme, which promotes the development and implementation of savings facilities for the poor amongst MFIs. At the same time, Graham Wright serves on the CGAP Working Group on Savings Mobilization, and is co-ordinating an international programme of operations research to develop quality financial services for the poor and to optimise microfinance systems.